When you apply for a post, you will receive an acknowledgement of receipt. Your email system may categorise the acknowledgement as junk mail, so please check the appropriate folder.
To view your application history, sign into the candidate area on our website, click on "My account" and select the heading "View my previous applications".
Check your username and password for errors.
If you still have no access, your email address may not be registered to an account in our database either because:
In this case, we recommend that you start the procedure again by applying for a post.
We also recommend trying a different browser (e.g. Mozilla Firefox or Google Chrome instead of Internet Explorer) and deleting your browsing history, temporary files and cookies (Tools/Internet options).
You could also try using a different computer.
If the problem persists, please do not hesitate to contact us.
If you have forgotten your password, click on "Forgot my password" next to the "Login" button.
You will then receive an email containing a link to create a new one.
Check that your file is saved in one of the following acceptable formats: .doc,.docx,.gif,.jpg,.txt,.pdf,.png and that the file size does not exceed 5120 Ko.
You could also try deleting your cookies/temporary files, which can affect Internet browsing (browser menu, tools, options).
We cannot accept applications by email. However, we recommend that you try the following solutions:
If you are still unable to submit your application, please do not hesitate to contact us with details of any error message that appears.
Should you have a technical problem, you can contact us by filling in this form.
You may use any official EU language to contact us and we will reply in the language of your request.
For a quicker answer, please use English or French.